Shipping

Moth & Midden is based in Aotearoa New Zealand, and Moss Hag will be travelling further afield too. We intend to ship both within New Zealand and internationally. Shipping options and costs will be shown at checkout wherever possible.

Moss Hag pre-orders

The Moss Hag Oracle Deck is currently available as a pre-order. Production will begin once the founding pre-sale reaches 175 decks. Because manufacturing has not yet begun, an exact dispatch date is not available yet. Once production is confirmed, I’ll keep everyone who has pre-ordered updated as the decks move through printing, packaging, freight and fulfilment. You won’t be left wondering where things are at.

New Zealand orders

Orders within New Zealand will be sent using a tracked delivery service wherever available. Shipping costs will be calculated at checkout. Once your order has been dispatched, you’ll receive shipping or tracking information where the delivery service provides it.

International orders

Moth & Midden intends to ship internationally. Available destinations and shipping charges will be shown at checkout. International delivery times can vary depending on destination, postal services and customs processing, so please allow additional time once your order has left New Zealand.

Customs, duties and taxes

International orders may be subject to customs charges, import duties, taxes or other fees imposed by the destination country. These charges are outside Moth & Midden’s control and, unless otherwise stated at checkout, are the responsibility of the recipient. If you’re unsure whether additional charges may apply, it’s worth checking the import rules in your country before ordering.

Please check your address

Before completing your order, please make sure your delivery address is correct and complete. If you notice an error before your order has been dispatched, email me as soon as possible at: info@mothandmidden.com We’ll do our best to update it before your parcel leaves. Once an order has been dispatched, I will not be able to redirect it.

If your parcel is delayed

Postal and courier delays occasionally happen, particularly with international orders. If your tracking hasn’t moved for an unusual amount of time, or your parcel appears to be missing, please get in touch and we’ll help you work out what has happened. info@mothandmidden.com

If your parcel arrives damaged

If your order arrives damaged, please contact me as soon as possible with your order number and photographs of the packaging and damaged item. We’ll work with you to arrange an appropriate replacement or refund. For more information, please see the Pre-order & Refund Policy.

A little patience while Moss Hag finds her way to you

This is the first independent print run of Moss Hag, and there may be a few moving parts between the printer, international freight and your front door. We’ll communicate clearly throughout the process and let you know if anything significant changes.

Questions?

Email info@mothandmidden.com

Last updated: October 2026